Privacy and cookies policy

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Sea to Peak Expeditions Ltd is committed to providing excellent customer service whilst protecting the privacy of anyone using our site. The purpose of this statement is to set out how and why we collect personal information from you.

What data do we collect and why?

Sea to Peak Expeditions Ltd collects personal data (i.e. your name, postal address, email address, telephone number and date of birth) as part of the course booking process, which is completed either through the website or over the phone. Medical and other relevant pre-expedition/activity personal information is also collected, for example through our online Questionnaire. Any such data is collected in order to fulfill our service to you and to enable us to better understand your needs.

We also collect basic name, preferences and contact data through email list sign ups. We always ask consent for this. This data is used to enable us to send marketing and special offers which we think subscribers will find interesting. 

Data may also be collected through links to 3rd party websites (for example in the payment processes and embedded content such as social media links). Sea to Peak Expeditions Ltd is not responsible for the privacy and cookie policies of websites not owned by the Company. 

Sea to Peak Expeditions Ltd does not sell or rent your personal data to third parties. We may occasionally share your data with secure and trusted third parties (such as with emergency services or other official authorities in order to comply with or meet any legal obligations). 

Your rights

From May 2018 data protection legislation gives you a number of rights regarding your information. Some of these are new rights whilst others build on your existing rights. Your rights are as follows: 

• If information is incorrect you can ask us to correct it 

• You can also ask what information we hold about you and be provided with a copy. We will also give you extra information, such as why we use this information about you, where it came from and who we have sent it to 

• You can ask us to delete the information that we hold about you in certain circumstances (for example, where we no longer need the information) 

If you wish to enact any of these rights then you can do so by emailing info@seatopeakexpeditions.co.uk

Security of your data

Sea to Peak Expeditions Ltd is committed to ensuring your privacy is protected. We have a variety of appropriate physical, electronic and managerial processes in place to ensure your data is secure. 

Any data transmitted from our website is sent using a SSL (Secure Sockets Layer) certificate. Electronic payments through our website are processed following Payment Card Industry Data Security Standards (PCI-DSS). 

Website conditions of use

If you do not accept these conditions of use you do not have permission to access the contents of the website and must therefore stop using the website immediately. 

Our use of cookies

Sea to Peak Expeditions Ltd may also collect information from your computer in the form of cookies. A cookie is a small file which asks permission to be placed on your computer’s hard drive. It in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

Most websites contain cookies to ensure the content delivered to you is compatible with your system (i.e. make our website work correctly). The cookie information is also used to help us improve your experience while using our website by enabling us to gather data regarding how customers use our website. This enables us to better design and tailor the site to you. This information is collected in an anonymous form. 

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our website and some features of the site may not appear as they were intended in your browser.

Further information can be found at www.allaboutcookies.org.